
APA ANNOUNCES 2024
MEMBERSHIP SUMMIT
JOIN US OCTOBER 17-18TH IN NASHVILLE, TENNESSEE
The American Policyholder Association’s Annual Membership Summit is coming to Nashville, Tennessee from October 17th through 18th! Over these two days, we will plan APA’s next steps, discuss strategy, network, and more!
This event is open to all Professional and Corporate Members, as well as the Advisory Board. We are excited to pack as much education, strategy and entertainment into these two days.
This will be similar to the APA Summits that you’ve attended in the past, however it may look a little different this year. We are looking forward to focusing on each member’s opinions and thoughts on insurer fraud and the future of the industry. We will still have great speakers and classes, however we are ready for the ever-growing APA family to get more involved.
At last year’s annual summit, we were honored to be joined by speakers like Jay Feinman, author of Delay, Deny, Defend and Dr. Ana-Maria K. Tenekedjieva, an economist for the Federal Reserve Board of Governors.
As always, this event is free for our members. Registration is required and a $250 deposit must be put down to hold your seat. As long as you attend, the deposit will be returned to you or you have the option to donate It to the APA’s mission. For Sponsorship opportunities, please e-mail Morgan@APassociation.org. More information will announced soon. Look out for e-mails from the APA and updates in your member portal! E-mail info@APassociation.org with any questions.
board advisor spotlight
meet heath hicks

Heath Hicks, an APA Founding Board Advisor, found success in the construction industry as the owner Avco Roofing. He is also a co-founder of The Catch All, a product that assists roofers
protecting their clients landscaping, which has
also proven to be a great marketing tool for roofing companies across the country.
He also loves to travel, often with his family but
he’s also known to travel across the world to find
the best materials for his next product.
Heath spends his free time with his two adorable
sons. They can often be found spending time together caring for their rescue horses or exploring the woods on their ranch outside of Tyler, Texas.
He also loves to travel, often with his family but he’s also known to travel across the world to find the best materials for his next product.
The APA Team is so grateful for your constant support and guidance.
PROSECUTORS CORNER

An update from Dominic Dugo, the head of the APA CPU
The APA Consumer Protection Unit (CPU) continues the battle to protect consumers from insurance fraud. Our entire team, Chief Investigator Nancy Dodd; Senior Investigator Kathleen Reyes; Investigators Esmeralda Falat and Lynn Guzman; and Law Clerk Chloe Krake were honored to attend the Annual APA Conference in Dallas this last November. It was a great opportunity for our team with over 150 years of law enforcement experience to meet you and hear the problems you are witnessing on the ground throughout the country. Only by working together can we effectively
combine your construction repair expertise with our law enforcement knowledge to put together cases for prosecutors to review and ultimately file felony criminal charges when appropriate.
We have several cases in various states that are currently being investigated. This in itself is a major accomplishment since “APA-type fraud cases” have not been investigated or prosecuted in the past. With your help, I am confident that APA can have a major impact to protect consumers from insurance fraud. As always, feel free to reach out to us on any potential fraud cases.
Dominic Dugo
WANT TO BE MORE INVOLVED?
Connect, build, and collaborate with the
Director’s Project Team.
If you are interested in being more involved with the APA as a
dues-paying member, we welcome you to review the Director’s Project Team list!
We are putting together task-driven teams to accelerate the growth of the APA to the next level of development and prominence as a national powerhouse consumer protection organization. Each initiative will be captained by a Board Advisor and manned by Corporate and Professional members.
No matter what your interest or area of expertise, we have a project for you to either join or get started. Some tasks on this list
have already been conquered, and some are just getting started!
This list can be found in your Member Portal for review. To join any team or to start a new one, please e-mail Caitlin@APassociation.org.
INTRODUCING THE NEW APA CONSUMER MEMBERSHIP

A brand new APA membership level
The APA is so grateful to all of our members. Thanks to our dues-paying members, we are able to provide knowledge and protection from insurer fraud.
Many policyholders have shared interest in fiscally supporting our mission and we are excited to introduce the new Consumer Membership Levels.
ASSOCIATE MEMBERSHIP
FREE
Quarterly Newsletter
SILVER MEMBER
$25 per month
Quarterly Newsletter, Hat or Fraud Fighter Shirt
GOLD MEMBER
$100 per month
Newsletter, Hat, T-shirt or polo, & invite to Quarterly Conference Calls
National Advocate
$5,000+ per year
Newsletter, Hat, choice of shirt, meeting with APA Executive Director, Invited to APA Summit (This year in Nashville)
In addition to supporting the APA’s mission, each membership level also has additional benefits. Is it time for you to upgrade your membership? Please e-mail info@apassociation.org for more information and to sign up.
CALLING THE APA ADVISORY BOARD AND CORPORATE MEMBERS
APA KICKS OFF NEW ONSITE
FRAUD TRAINING

The APA is always adding new benefits to membership! The newest incentive is for
Corporate Members and the Advisory Board. Every team has members with different skill sets and levels of experience. With that said, upon request, APA Executive Director, Doug Quinn, will personally come to your staff meeting to educate your team on the APA mission and how fortunate they are to work for a company that goes above and beyond to defend consumers from insurer fraud.
During each event, Doug will teach your team insurer fraud and the red flags. He will also dive deep into the APA’s mission. They will learn how being an APA member will help them on a daily basis, as well as when the insurer has crossed a line and when it’s time to report fraud to the APA.
The APA is dependent on our members in the field. No matter what your exact professional expertise may be, it is up to you to truly understand insurer fraud and report it to the APA. This is your chance to make sure your team has the skills to know what to look for when assisting policyholders.
Multiple members have already taken advantage of this membership perk and you could be next! Email Morgan@APassociation.org to schedule an event at your office today!
Where have you seen the APA?

path to idemnify
May 15th – 17th
REAL MANAGE
May 20th – 22nd
COALITION 2024, MIDYEAR MEETING
June 3rd – 4th
RCAT
September 11 – 13th
Western Roofing Conference
Sept 29th – Oct 1st
Don’t forget to use the hashtag #APAOnTheMove when you see us out and about!
A WORD FROM OUR EXECUTIVE DIRECTOR
Doug Quinn
Greetings Fraud Fighters!
The APA has started off 2024 with tremendous momentum and we have quite a few new developments in store for the upcoming year. We are excited about offering on site APA training sessions for the teams of our corporate members’ and board advisors’ companies. We are already rolling, having taught the first two workshops.
We are also preparing to attend our first Coalition Against Insurance Fraud meeting as Board members. This board appointment for the APA, in addition to the state of Louisiana legislature previously appointing the APA to the state’s property and casualty insurance commission, shows what tremendous credibility and influence our organization is achieving nationwide.
On the legislative front we are actively working to pass reforms to the national flood insurance program that protect policyholders from fraud and help eliminate bad actors from the program.
The APA currently has three active criminal investigations opened by two separate states based on our referrals. While we know that the wheels of justice turn slowly, we are closely monitoring the progress of these cases and will keep our membership appraised.
Thank you all for your support, dedication, and hard work and pushing for the APA mission to defend the American consumer from insurer fraud .

APA MEMBERS ADD THERAPIST TO STAFF
It can take just a few years for a natural disaster or individual loss to wipe out a family’s home, but the mental toll that survivors suffer from can last years.
Not only losing their possessions, livelihoods, sense of well being, but also dealing with insurance claims, government bureaucracy, and the trauma they’ve lived through. Mental health issues have long been the secret anguish that many survivors suffer with alone.
APA Company Members, Tina and Negal Nabhan from Public Service Adjusting (pictured above) has taken the innovative step of hiring an on-staff therapist to help survivors cope with the mental health issues that often follow a serious loss.
We salute this compassionate move that will help loss impacted families to move forward and recover.




