While the APA has been working hard on this story with the CBS News crew for nearly a year, our work to expose these alleged crimes was first highlighted in a groundbreaking article by Washington Post reporter, Brianna Sacks, in 2023.

The producer from NBC’s “Nightly news with Lester Holt” reached out to the APA after reading the Washington Post article and aired our story about the APA’s efforts on national television. Interest from 60 minutes soon followed, and after extensive collaboration, the exposé aired. The program sent a shockwave through the insurance industry, law enforcement/regulatory authorities and the general public who have reasonable expectations.

Many media outlets are reaching out for information and even interviews, but the state of Florida has released historic changes to the rules that must be followed by insurance adjusters in order to address the problem uncovered by the APA Board Advisor extraordinaire Steven Bush.

The APA is encouraged by Florida authorities’ assertions that they are nearing the end of a focused investigation and we expect to hear the news of arrests soon.

Stay tuned for more!

Before joining the family in their business, Crystal was in the hotel industry where she managed the strategic profitability of over 127 different assets (properties) in a national portfolio including renovations, maintenance, and years in sales and revenue generation.

In her personal life, Crystal enjoys traveling, hiking, lake-life and spending time living life to the fullest with her husband, kids and two dogs.

Crystal is a 6-year breast cancer survivor, and she is absolutely thriving.

In the words of APA Executive Director, Douglas Quinn: “She is tough, compassionate, & has a high energy, positive demeanor. Crystal is just the kind of high caliber, business professional that we want to have a seat on the APA Advisory Board.”

Congratulations, Crystal!

Information that is shared within the parameters of this group is CONFIDENTIAL. What you see here can be sensitive information – screenshots & sharing outside of the group is not allowed.

If you are currently not apart of this Facebook group, please contact Caitlin at Caitlin@APAssociation.org.

For some context, AEREP (APA ENGINEER REPORT EVALUATION PROGRAM) is the APA’s outlet for individuals to analyze engineer reports for inaccuracies and ethical violations. The more evidence we have of insurer fraud, the bigger case we can build.

The additions to our current AEREP platform include member-access ONLY. To access the program, your member-login is required.

Also, the program itself is characterized by toggled “yes” or “no” questions as well as written responses.

We are looking to make the platform as user-friendly as possible. If there are any questions while using the program, someone from the APA is a phone-call away for further assistance.

Please view our downloadable resources found under the “TOOLS” tab on our website, www.apassociation.org, and read our “AEREP” resource for more information on how to read and score an engineer report.

Thank you to Eric Davisson of Claim Titan for his time and collaboration in helping us build this program!

To be considered for this membership, interested professionals must be nominated by a peer or submit an application themselves for further review by the team here at the APA. A majority vote by the Board of Directors is required to be accepted for this membership.
So, what does this membership entail?

As mentioned previously, this membership is the most involved and therefore requires a bigger financial contribution to the mission – $9,985 annually or $840 a month.

Board Advisors work closely with our Board of Directors, receive invitations to all Board Meetings, political meetings with elected officials, craft specific lobbying efforts along with intentional strategy for the APA and will have our Executive Director’s personal contact information.

The commitment to becoming a Board Advisor is characterized by long-term dedication and assistance in the creation of long-term policy to push forward the APA mission; however, we are conscious of Board Advisor’s time and never ask for more than what is practical with their schedule.

If you want to play a huge role in the decision-making in our organization, and you are interested in this membership, please email Caitlin at Caitlin@APAssociation.org for more details.

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